Thursday, Dec 19, 2024

I compared Costco and BJ's, and despite higher prices Costco has a better shopping experience


Costco vs Bj's
  • I visited Costco and BJ's to compare the two wholesale membership stores.
  • BJ's is smaller and sells more name brand items.
  • Costco is the better choice thanks to reasonable prices, a superior food court, and clean store design.
Inflation and rising grocery bills are pushing more shoppers to membership clubs for bulk savings.

Costco.
Costco.
I'm a Costco member, so I visited BJ's to see how the two chains compare.

BJ's Warehouse
Shoppers leave a BJ's store in Alexandria, Virginia
Both stores operate on the same premise: Customers purchase annual memberships that give them access to bulk goods at prices lower than most other grocery stores, plus a discount on gas and other items.

Costco
Costco storefront in Mount Prospect, Illinois.
Costco has over 500 stores across the US, while BJ's has about half as many, located on the East Coast.

Shoppers leave Costco in Fairfax, Virginia, January 7, 2010.   REUTERS/Larry Downing
Costco's Gold Star membership is $60 a year, and the Executive Level is $120 per year. BJ's prices are just barely less expensive at $55 for the lower level and $110 for the higher tier.

costco membership
Costco has far higher sales than other membership clubs, reporting $192 billion in the 2021 fiscal year.

Shopping carts at Costco in Fairfax, Virginia, January 7, 2010.   REUTERS/Larry Downing
Shopping carts at Costco in Fairfax, Virginia
BJ's is a smaller player, with $16.3 billion in sales in 2021, though that still made it the company's best year to date.

BJ's tour
I visited both stores to see how they really compare.

bj's shopper
When you walk into Costco, a greeter checks to make sure you have your membership card, which is required to make purchases besides alcohol, at the food court, and a few other exceptions.

Costco membership card
I entered the gigantic Costco warehouse and was immediately greeted by large electronic displays, with TVs stacked up high.

Costco photo tour Rochester NY
You could outfit an entire home from the appliances in Costco, including washing machines, dryers, refrigerators, dishwashers, and more.

Costco tour Rochester NY
Then, we finally made our way to the food. Brand name snacks mostly made up the center displays, sitting on pallets.

Costco tour Rochester NY
Products are loosely organized by type, like snacks or baked goods. Most products either come in huge boxes, or you're required to buy multiple bags.

Costco tour Rochester NY
For the most part, every section is inside the main warehouse itself, but dairy and some fruits and vegetables have their own separate refrigerated sections off the main area.

Rochester Costco photo tour
Back out in the main warehouse, we found the bakery with fresh and packaged goods.

Costco tour Rochester NY
Fresh baked goods are displayed right in front of the kitchen.

Rochester Costco photo tour
You can also buy custom cakes and order them in store.

Rochester Costco photo tour
The rest of the back wall next to the bakery is a deli and meat counter.

Rochester Costco photo tour
This is where you can find the chain's famous $5 rotisserie chickens.

Rochester Costco photo tour
A few aisles of refrigerated shelves hold cheeses, butter, and all different kinds of dips and spreads.

Rochester Costco photo tour
Costco is also known for its prepared foods, like taco kits or other meals, which are located in this section and rotate regularly.

Costco kosher
Beer and hard seltzers are available in the main area of the store. Other alcohol is only sold in the liquor store next door, which has a separate entrance, though that isn't the case in all locations.

Rochester Costco photo tour
The remaining aisles on the far side of the store are dedicated to freezers with entrees and desserts, and pantry goods in bulk.

Rochester Costco photo tour
Most of the non-food items are gathered in the center of the store, from clothes to books, furniture, electronics, and fine jewelry.

Rochester Costco photo tour
A floral section has bouquets and arrangements, sometimes themed around upcoming holidays like Mother's Day.

Rochester Costco photo tour
Costco also provides select services inside stores, including a pharmacy, optical store, and hearing aid center.

Rochester Costco photo tour
There are about fifteen checkout lanes staffed by workers, plus newer self-checkout stations.

Rochester Costco photo tour
Just past the checkout lanes, the food court sells food and drinks, including the famous $1.50 hot dog and soda combo deal.

Costco food court
After easing pandemic restrictions, tables for indoor dining were added back.

Rochester Costco photo tour
Next, I went to BJ's just a few miles away.

BJ's tour
When I walked into BJ's for the first time, it was much less overwhelming than Costco.

BJ's tour
It's still a big warehouse, but quantities are smaller, and products aren't stacked up nearly as high.

BJ's tour
BJ's has most of the same product categories as Costco, like outdoor equipment furniture, grills, and clothing, in addition to groceries.

BJ's tour
The main difference is there is less of everything. Outdoor furniture displays are smaller, and there aren't water slides and other summer accessories hanging from the ceiling.

BJ's tour
BJ's does have an electronics section, but it's not highlighted at the entryway of the store, and it's definitely smaller than its competitors.

BJ's tour
There are displays of books, clothing, puzzles, and other non-grocery items in the middle of the store, just like at Costco.

BJ's tour
Some pieces of BJ's, like this greeting card section, reminded me more of a standard Target or Walmart than another warehouse store.

BJ's tour
The bakery section was very similar to Costco's bakery.

BJ's tour
Fewer items seemed to be made in-house. Instead, they were from name brands I recognized.

BJ's tour
Some things are baked in-store, though. BJ's sells custom-decorated cakes, just like Costco.

BJ's tour
Other baked goods, like cookies, cakes, and pies, made the whole section of the store smell good.

BJ's tour
Walking through BJ's feels quite different from Costco, because it's more open and spacious, without the piles and miles of merchandise the other store is known for.

BJ's tour
There are some appetizers and snacks in refrigerated sections, but it doesn't hold a candle to Costco.

BJ's tour
There are a few unique kinds of cheese and other dishes, but not as many as you could find at Costco.

BJ's tour
The selection of dips and spreads wasn't bad by any means, but it isn't necessarily superior to the average Walmart, which doesn't charge a membership fee.

BJ's tour
The prepared food looked especially paltry compared to Costco.

BJ's tour
Of course, BJ's sells rotisserie chickens for $4.99, just like Costco.

BJ's tour
The frozen section, which makes up a major bulk of Costco, was less extensive at BJ's.

BJ's tour
Many of the bags and boxes are smaller than at the other stores, though, which might be more realistic for the average shopper with a modestly sized freezer.

BJ's tour
The same is true of pantry staples ...

BJ's tour
... and produce, which are also available in more manageable quantities.

BJ's tour
Another major difference between the stores was what brands were available.

BJ's tour
Costco heavily relies on its private-label Kirkland brand. BJ's also has a private label, but a larger proportion of stock was made up of brand names like Hostess.

BJ's tour
BJ's lack of a food court is probably the biggest difference.

BJ's tour
After visiting both stores, it's clear to me that Costco offers far more benefits for just $5 or $10 more per year, depending on the membership level.

BJ's tour
BJ's could be a happy medium for most people, selling food in quantities that can be easily stored without taking over your entire home.

BJ's tour
But, choosing BJ's does mean giving up the food court and the chance for larger bulk buys.

BJ's tour
I still think Costco is the best choice for most people, even at the slightly steeper price of $60 per year.

Rochester Costco photo tour

Do you have a story to share about a retail or restaurant chain? Email this reporter at [email protected].

Read the original article on Business Insider
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By: [email protected] (Mary Meisenzahl)
Title: I compared Costco and BJ's, and despite higher prices Costco has a better shopping experience
Sourced From: www.businessinsider.com/review-costco-vs-bjs-grocery-store-shopping-experience-photos-2022-6
Published Date: Sun, 11 Dec 2022 14:28:11 +0000

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