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If you have to point out the fastest growing industries globally, Business Processing Outsourcing (BPO) is on the list. How top BPO trends will affect the future of BPO Industries in 2022 and the ongoing years might greatly surprise you.
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Table of content:
0:00 - Opening
0:23 - The Covid-19 pandemic triggered more growth for BPO
1:12 - BPO facts and figures
2:03 - Trend #1: BPO trends
2:14 - Trend #2: Strategic Partnerships in BPO become significant
2:54 - Trend #3: Cloud-based BPO Services
3:43 - Trend #4: Automation has become the most effective to solve massive amounts of data
4:16 - Trend #5: Outsourcing is still the most cost-effective strategy
5:32 - Trend #6: Data Security
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