Finance teams chase missing receipts weekly for one in three employees, survey reveals

UK finance teams are spending increasing time chasing missing receipts and untangling incomplete expense data, with 1 in 10 (10%) of employees contacted daily and nearly one-third (28%) chased weekly. That’s according to new research by ExpenseIn, part of the AccountsIQ Group.

The survey of 500 UK-based employees reveals almost half (49%) still use their own money for work purchases before claiming back expenses, while only 19% have access to a company expense card. This outdated approach leaves finance teams juggling multiple disconnected tools and dealing with slow and difficult expense processes. In fact, 28% describe their expense management as time-consuming and manual.

To tackle these persistent challenges, ExpenseIn has today launched its ExpenseIn Card, a smart, fully embedded business card designed to replace disconnected corporate card programmes. Integrated seamlessly within the ExpenseIn platform, the card brings real-time visibility, streamlined receipt capture, and automated policy checks to finance teams, reducing the need to chase employees and accelerating approval workflows.

Richard Jones, Managing Director of ExpenseIn, commented: “Most traditional corporate cards weren’t built with finance teams in mind. They make it hard to set controls, see spend as it happens, or connect card usage with the rest of your expense process. With the ExpenseIn Card, everything happens in one place. You issue a card, set the rules, and every transaction flows through with the receipt and policy checks already in place.”

The ExpenseIn Card eliminates the frustration of employees paying out of pocket – a top concern cited by 38% of employees – and addresses the demand for simpler receipt submission (39%). When employees make purchases with the ExpenseIn Card, transactions are captured instantly, receipts uploaded on the spot, and draft expenses pre-filled and ready for quick approval. Finance teams benefit from real-time spend oversight without waiting for month-end reconciliations or chasing missing paperwork.

Designed to slot effortlessly into existing finance stacks, each transaction flows automatically through approval chains and syncs with accounting software like AccountsIQ, Sage, Xero, and QuickBooks — eliminating manual exports and duplicate data entry.

For more information, visit ExpenseIn’s website here.

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